Academic Library visit and information resource usage: bridging the gap through mobile application intervention

Academic Library visit and information resource usage: bridging the gap through mobile application intervention

Author by Dr. Evans C Otuza

Journal/Publisher: International Conference On Applied Information Technology Ait

Volume/Edition: 2

Language: English

Pages: 285 - 288

Abstract

Most 21st Century library patrons now have multiple options for information seeking but prefer to utilize electronic or online information services than using the physical library for services such reference services, bibliographic services, current awareness services, document delivery, interlibrary loan, audio-visual services, and customer relations; these services are maximally enjoyed through a deliberate physical access to the library. The outcome of this work is a mobile solution called Ravan which has a pro-cultural design approach intended to bridge the gap which exists between library information service use by patrons and the physical visit/usage of the library facility in the 21st century in Babcock University. The observed decline in the percentage of users visiting the library and what is expected to reaffirm the library’s relevance in this era was a key issue in this paper as well as the solution proffered to bridge the observed gap was adequately considered. A cooperative prefix design approach model has been adopted for design of the mobile solution. Although, intended to be applied for LOM library, this solution holds an equal contribution to other academic libraries in Nigeria and beyond.

Keywords: Mobile App, Academic Library visit, Dashboard, Information Resources Usage


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