Ethical Standards and Public Service Delivery in South East, Nigeria

Ethical Standards and Public Service Delivery in South East, Nigeria

Author by Dr. Chibuzor Ayodele Nwaodike

Journal/Publisher: Kiu Journal Of Social Sciences

Volume/Edition: 6

Language: English

Pages: 55 - 66


Public service is responsible for the
execution of governmental programmes and
provision of social services such as transportation,
rural electrification, water etc. However, these
services are not adequately provided despite the
enormous resources allocated to the MDAs in
southeast, Nigeria. It is on these shortcomings that
necessitated various reforms in Nigeria and
institutionalisation of ethical standards, culture of
work ethics, yet output is poorly delivered. The study
adopted Descriptive research design. The population
was the public service in Ebonyi, Enugu and Imo
states, Nigeria. The three states were purposively
selected with numerical population of 51,102.
Stratified and simple random sampling techniques
were used to select three MDAs (Ministry of Works
and Infrastructure/Transport, Civil Service
Commission and Water Corporation). The sample
size was 786. Questionnaire was the major
instrument of data collection complemented by
interview guide. Reliability test of the instrument
yielded Cronbach?s alpha coefficients for the
construct ranging from 0.77 to 0.82. The response
rate was 87%. Data collected were tabulated, while
mean as well as standard deviation were calculated,
and content analysed. Findings revealed that
nonadherence to ethical principles for effective
operation, lack of commitment and low sense of

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