Predictors of Satisfaction With Childbirth Services Amongst Postnatal Women in Two Selected Teaching Hospitals in Ogun State, Nigeria

Predictors of Satisfaction With Childbirth Services Amongst Postnatal Women in Two Selected Teaching Hospitals in Ogun State, Nigeria

Author by Mr. Lawrence Agbonjimi

Journal/Publisher: Advances In Social Sciences Research Journal

Volume/Edition: 8

Language: English

Pages: 18 - 27

Abstract

Satisfaction with childbirth service is a multi-dimensional construct embracing
satisfaction with self (personal control), and with the physical environment of
delivery ward and quality of care. Maternal health care service encompasses family
planning, preconception, antenatal, delivery and postnatal care. Goals of
preconception care include providing education, health promotion, screening tests
for various health problems and interventions for women of reproductive age to
reduce risk factors that might affect future pregnancies. Women who begin
prenatal care early in their pregnancies have better birth outcomes than those
who receive little or no care during their pregnancies. This study was conducted
to identify predictors of satisfaction with childbirth services and the factors
influencing them. A well-structured questionnaire was used to get responses from
81 postnatal women in OOUTH and BUTH. Data was analyzed using Statistical
Package for Social Science. Descriptive and inferential statistics were used in
analyzing the research questions and hypotheses respectively. Majority of the
participants revealed good level of satisfaction with most child birth services
rendered by the two selected teaching hospitals, but more than two-third of the
respondent’s claims, dissatisfaction in pain control and baby care after birth in the
two hospitals. Findings revealed more satisfaction towards child birth services in
BUTH than OOUTH, this might be as a result of inadequate equipment, structural
facilities and poor waiting areas in the public hospital. It was recommended among
others that Government should facilitate focused antenatal care, institutional
delivery and postnatal care in terms of reducing maternal and neonatal mortality.


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