Mobile Banking: Adoption, Benefits and Usage in Developing Countries
Authors:
ADEGBENJO Aderonke
Publication Type: Journal article
Journal:
ISSN Number:
0
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Abstract
Around the globe, various initiatives use the mobile
phone to provide financial services to those without access to
traditional banks. Due to the increasing penetration of mobile
phones even in poor communities, mobile-phone-enabled banking
(m-banking) services are being increasingly targeted at the
“unbanked†to bring formal financial services to the poor.
Mobile banking is one of the areas mobile commerce that has
extensive communications with other areas of mobile commerce.
In the one hand, mobile banking is associated with customers and
on the other hand, is capable of other firms that are active in the
field of electronic commerce, provide effective financial services.
This paper examines variations across countries in adoption,
benefits and usage of existing m-banking services for potential
users in developing countries.