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THE UTILIZATION OF ICTs IN HUMAN RESOURCES UNITS FOR EFFICIENT SERVICE DELIVERY IN NIGERIA: IMPLICATION FOR MILLENIUM DEVELOPMENT GOALs (MDGs)

Authors: Nwosu Jonathan

Publication Type: Journal article

Journal: Arabian Journal Of Business And Management Review

ISSN Number:

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Abstract

The shortage of information technology (IT) skills presents a major hindrance to countries of the region
seeking to participate in a global economy. Thus, this paper empirically examined ICTs utilization in
human resources units in Nigeria and its implication for MDGs. The study adopted a purposeful random
sampling technique in the selection of 300 personnel from fifteen (15) well established organizations
including academia (public and private) in Ogun and Lagos States. The age range of the respondents was
between ages 25 and 57 years with mean age of 34.82 and standard deviation of 13.03. The expost-facto
research design was employed. A 30-item self developed questionnaire of the sense of competence scale
designed to elicit data on ICTs self-efficacy, MDGs and Human Resources for sustainability was used in
generating data for the study. Participants responded to a 5-point Likert-type scale for each factor. Data
were analyzed using the t-test, and analysis of variance statistical tools. Research findings demonstrate
that personnel’s Computer self-efficacy significantly and directly influences continuous use of ICTs.
MDGs significantly and indirectly influence continuous use of ICTs for sustainable development in
Nigeria; while a significant influence of ICTs on Human Resources Development was noticed on the
sustainability and efficient service delivery of the organizations. On the basis of the findings, it was
suggested that organization heads should imbibe the technology culture in enhancing the efficiency of
their HR unit as well as improving organizational performance.

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Nwosu,J. . (0000). THE UTILIZATION OF ICTs IN HUMAN RESOURCES UNITS FOR EFFICIENT SERVICE DELIVERY IN NIGERIA: IMPLICATION FOR MILLENIUM DEVELOPMENT GOALs (MDGs), 1 (), 184-184.

Nwosu,J. . "THE UTILIZATION OF ICTs IN HUMAN RESOURCES UNITS FOR EFFICIENT SERVICE DELIVERY IN NIGERIA: IMPLICATION FOR MILLENIUM DEVELOPMENT GOALs (MDGs)" 1, no (), (0000): 184-184.

Nwosu,J. and . (0000). THE UTILIZATION OF ICTs IN HUMAN RESOURCES UNITS FOR EFFICIENT SERVICE DELIVERY IN NIGERIA: IMPLICATION FOR MILLENIUM DEVELOPMENT GOALs (MDGs), 1 (), pp184-184.

NwosuJ, . THE UTILIZATION OF ICTs IN HUMAN RESOURCES UNITS FOR EFFICIENT SERVICE DELIVERY IN NIGERIA: IMPLICATION FOR MILLENIUM DEVELOPMENT GOALs (MDGs). 0000, 1 ():184-184.

Nwosu,Jonathan , . "THE UTILIZATION OF ICTs IN HUMAN RESOURCES UNITS FOR EFFICIENT SERVICE DELIVERY IN NIGERIA: IMPLICATION FOR MILLENIUM DEVELOPMENT GOALs (MDGs)", 1 . (0000) : 184-184.

N.Jonathan , "THE UTILIZATION OF ICTs IN HUMAN RESOURCES UNITS FOR EFFICIENT SERVICE DELIVERY IN NIGERIA: IMPLICATION FOR MILLENIUM DEVELOPMENT GOALs (MDGs)" vol.1, no., pp. 184-184, 0000.

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