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EMPLOYEE SILENCE, WORKPLACE MOTIVATION AND ORGANISATIONAL PERFORMANCE: A STUDY OF A TYPICAL CLEANING SERVICES COMPANY IN LAGOS STATE.

Authors: KABUOH Margret , Uwem, .e, Ekwoaba, J

Publication Type: Journal article

Journal: International Journal Of Advanced Studies In Ecology, And Sustainability

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Abstract

Information dissemination is very paramount in any organisation yet most employers subdue employees not to voice out. Those whose voice contribute to organisational achievement are not motivated. This study investigated the effect of employee silence and work motivation on organisational performance in the cleaning services industry in Lagos State using Opel cleaning services Ltd as a study. The study adopts a quantitative approach, using descriptive design and a well structured questionnaire to elicit data from Opel Cleaning service company Ltd. Obanikoro in Lagos State. A sample size of 61 was drawn randomly from various service centres in Lagos State. Findings reveal that employees’ reluctance to speak about work-related problems is because of middle and top management attitudes and behaviours. This study recommended that, for employees to speak up about organisational challenges, a podium should be created to ensure communication opportunities and formal systems for the transfer or exchange of information. Also, organisational climate of speaking up concerns, ideas suggestions must be created to enable cleaners have a sense of belonging because the weakest signals which could affect an organisation positively or negatively needs to be detected early enough to ensure strategic competitive advantage .

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KABUOH,M. Uwem,,I.. Ekwoaba,,J. . (2016). EMPLOYEE SILENCE, WORKPLACE MOTIVATION AND ORGANISATIONAL PERFORMANCE: A STUDY OF A TYPICAL CLEANING SERVICES COMPANY IN LAGOS STATE., 4 (), 84-84.

KABUOH,M. Uwem,,I.. Ekwoaba,,J. . "EMPLOYEE SILENCE, WORKPLACE MOTIVATION AND ORGANISATIONAL PERFORMANCE: A STUDY OF A TYPICAL CLEANING SERVICES COMPANY IN LAGOS STATE." 4, no (), (2016): 84-84.

KABUOH,M. and Uwem,,I.. and Ekwoaba,,J. and . (2016). EMPLOYEE SILENCE, WORKPLACE MOTIVATION AND ORGANISATIONAL PERFORMANCE: A STUDY OF A TYPICAL CLEANING SERVICES COMPANY IN LAGOS STATE., 4 (), pp84-84.

KABUOHM, Uwem,I., Ekwoaba,J, . EMPLOYEE SILENCE, WORKPLACE MOTIVATION AND ORGANISATIONAL PERFORMANCE: A STUDY OF A TYPICAL CLEANING SERVICES COMPANY IN LAGOS STATE.. 2016, 4 ():84-84.

KABUOH,Margret , Uwem,,I .e, and Ekwoaba,,J . "EMPLOYEE SILENCE, WORKPLACE MOTIVATION AND ORGANISATIONAL PERFORMANCE: A STUDY OF A TYPICAL CLEANING SERVICES COMPANY IN LAGOS STATE.", 4 . (2016) : 84-84.

K.Margret U.I .e & E.J , "EMPLOYEE SILENCE, WORKPLACE MOTIVATION AND ORGANISATIONAL PERFORMANCE: A STUDY OF A TYPICAL CLEANING SERVICES COMPANY IN LAGOS STATE." vol.4, no., pp. 84-84, 2016.

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