Babcock University Research Portal

OUTSOURCING EFFECTS ON ORGANISATIONAL PERFORMANCE IN NIGERIAN BANKING INDUSTRY (A STUDY OF FIDELITY

Authors: KABUOH Margret

Publication Type: Journal article

Journal:

ISSN Number:

Downloads

Views

Abstract

Out sourcing business was not popular until 1989 when it was introduced as a business strategy. Today in Nigeria, most organization is practicing outsourcing activity in order to boost businesses. This paper investigated the effects of outsourcing on organizational performance in Nigerian banking industry using Fidelity bank Plc. as our study case. The survey research made use of both primary and secondary data. 33 out of 50 staff of the bank mainly Human resource department staff was interviewed via a simple but well structure questionnaire. Texts, journals, and internet were reviewed for the secondary data. Percentage, & regression analysis aided by statistical package for Social Scientist (SPSS) made the study analysis which was confirmed with the T-test. Result exposed that outsourcing has significant relationship with bank performance which consequently enhances competitive advantage. Recommendations stated thus; Benchmarking and environmental scanning be used to guide strategic outsourcing, identification of organizational challenges firstly before contracting a vendor. There is need for occasional review of vendor's activities which may necessitate new contract. Open co-operative relationship as well as reward based approach was recommended.

Access to Documents

External Link
Download
Digital Object Identifier

Keywords

KABUOH,M. . (0000). OUTSOURCING EFFECTS ON ORGANISATIONAL PERFORMANCE IN NIGERIAN BANKING INDUSTRY (A STUDY OF FIDELITY , 0 (), 0-0.

KABUOH,M. . "OUTSOURCING EFFECTS ON ORGANISATIONAL PERFORMANCE IN NIGERIAN BANKING INDUSTRY (A STUDY OF FIDELITY " 0, no (), (0000): 0-0.

KABUOH,M. and . (0000). OUTSOURCING EFFECTS ON ORGANISATIONAL PERFORMANCE IN NIGERIAN BANKING INDUSTRY (A STUDY OF FIDELITY , 0 (), pp0-0.

KABUOHM, . OUTSOURCING EFFECTS ON ORGANISATIONAL PERFORMANCE IN NIGERIAN BANKING INDUSTRY (A STUDY OF FIDELITY . 0000, 0 ():0-0.

KABUOH,Margret , . "OUTSOURCING EFFECTS ON ORGANISATIONAL PERFORMANCE IN NIGERIAN BANKING INDUSTRY (A STUDY OF FIDELITY ", 0 . (0000) : 0-0.

K.Margret , "OUTSOURCING EFFECTS ON ORGANISATIONAL PERFORMANCE IN NIGERIAN BANKING INDUSTRY (A STUDY OF FIDELITY " vol.0, no., pp. 0-0, 0000.

Access to Documents

Keywords

About Us

Admissions

Contact Us

Policies

ALUMNI

STUDENT POPULATION