Communication Strategies for Conflict Management in Select Tertiary Institutions in Edo and Delta States, Nigeria
Authors:
AJILORE Kolade
Publication Type: Journal article
Journal: Babcock Journal Of Mass Communication
ISSN Number:
0
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Abstract
The study was carried out to determine the conflict communication strategies
adopted by Delta State University, Abraka; Delta State Polytechnic, Ogwashi-
Uku; University of Benin, Benin-city and Federal Polytechnic, Auchi, Edo State.
In this study, qualitative research design (in-depth interview) was adopted, while
interview guide schedule was used as the instrument of data collection. The data
were analysed, using the Yin’s explanation building model. Findings revealed
that conflicts in the institutions occur regularly as result of negligence of
students’ welfare, poor information network, upward review of tuition fees,
delayed response to letters and memo and refusal of management in involving
students in decision making, especially on issues that affect them directly. It was
recommended that managements or her intermediaries should always adopt good
communication strategies in the management of students’ conflicts; welfare of
students should be utmost priority and students should be involved in decision
making, especially on issues that affect them directly amongst others.
AJILORE,K. .
(2018). Communication Strategies for Conflict Management in Select Tertiary Institutions in Edo and Delta States, Nigeria, 9
(), 82-82.
AJILORE,K. .
"Communication Strategies for Conflict Management in Select Tertiary Institutions in Edo and Delta States, Nigeria" 9, no (), (2018):
82-82.
AJILORE,K. and .
(2018). Communication Strategies for Conflict Management in Select Tertiary Institutions in Edo and Delta States, Nigeria, 9
(), pp82-82.
AJILOREK, .
Communication Strategies for Conflict Management in Select Tertiary Institutions in Edo and Delta States, Nigeria. 2018, 9
():82-82.
AJILORE,Kolade ,
.
"Communication Strategies for Conflict Management in Select Tertiary Institutions in Edo and Delta States, Nigeria", 9 . (2018) :
82-82.
A.Kolade ,
"Communication Strategies for Conflict Management in Select Tertiary Institutions in Edo and Delta States, Nigeria"
vol.9,
no.,
pp. 82-82,
2018.