Babcock University Research Portal

EFFECT OF CONFLICT MANAGEMENT ON THE PERFORMANCE OF FINANCIAL SERVICE ORGANISATION IN NIGERIA: AN EM

Authors: AJIKE Emmanuel

Publication Type: Journal article

Journal:

ISSN Number:

Downloads

Views

Abstract

This study examines effect of conflict management on organizational performance of banks in Nigeria using Access Bank Plc as a case study. A sample size of eighty-one (81) out of the numerous employees of the bank was administered with questionnaires in three branches of the bank located in Lagos State. A descriptive and regression analysis with the aid of SPSS was used to analyze the relationship between conflict management on organizational performance of Access Bank Plc. The result of the study found that there was a significant positive relationship between conflict management and organizational performance (r= 0.715; p<0.05). It is therefore recommended that management should develop diverse but appropriate strategies to resolve and manage conflicts as they arise before escalating to unmanageable level in the organization.

Access to Documents

External Link
Download
Digital Object Identifier

Keywords

AJIKE,E. . (0000). EFFECT OF CONFLICT MANAGEMENT ON THE PERFORMANCE OF FINANCIAL SERVICE ORGANISATION IN NIGERIA: AN EM, 0 (), 0-0.

AJIKE,E. . "EFFECT OF CONFLICT MANAGEMENT ON THE PERFORMANCE OF FINANCIAL SERVICE ORGANISATION IN NIGERIA: AN EM" 0, no (), (0000): 0-0.

AJIKE,E. and . (0000). EFFECT OF CONFLICT MANAGEMENT ON THE PERFORMANCE OF FINANCIAL SERVICE ORGANISATION IN NIGERIA: AN EM, 0 (), pp0-0.

AJIKEE, . EFFECT OF CONFLICT MANAGEMENT ON THE PERFORMANCE OF FINANCIAL SERVICE ORGANISATION IN NIGERIA: AN EM. 0000, 0 ():0-0.

AJIKE,Emmanuel , . "EFFECT OF CONFLICT MANAGEMENT ON THE PERFORMANCE OF FINANCIAL SERVICE ORGANISATION IN NIGERIA: AN EM", 0 . (0000) : 0-0.

A.Emmanuel , "EFFECT OF CONFLICT MANAGEMENT ON THE PERFORMANCE OF FINANCIAL SERVICE ORGANISATION IN NIGERIA: AN EM" vol.0, no., pp. 0-0, 0000.

Access to Documents

Keywords

About Us

Admissions

Contact Us

Policies

ALUMNI

STUDENT POPULATION