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Knowledge, utilization and clients’ satisfaction with antenatal care services in Primary Health Care Centres, in Ikenne Local Government Area, Ogun State, Nigeria

Authors: SODEINDE Kolawole , Olanrewaju , Oluwakemi , & ABIODUN Olumide

Publication Type: Journal article

Journal: Annals Of Health Research

ISSN Number:

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Abstract

Background: Clients’ satisfaction with the quality of care in an antenatal clinic is the extent to which the health
care system meets the clients’ expectations, aims and choices.
Objective: To assess the clients’ knowledge and satisfaction with antenatal care (ANC) services in Primary
Health Centres in Ikenne Local Government Area of Ogun State, Nigeria.
Methods: This descriptive cross-sectional study was conducted among 380 registered pregnant women who
were selected using a multistage sampling method. The data were collected using a structured intervieweradministered
questionnaire, constructed from a review of the Safe Motherhood Needs Assessment package and
other available literature on antenatal care.
Results: The mean age of the respondents was 27.8±5.5 years. The majority were married (91.6%). Health
education was the leading ANC activity recognized by 98.7% of the respondents. Knowledge was poor as only
46.1% had good knowledge of at least 50% of total knowledge score. Overall, satisfaction with the services was
good as the majority (96.8%) of the respondents were satisfied with the services. Marital status, number of
antenatal visits and level of education were statistically significantly associated with the level of satisfaction (p <
0.001, 0.02 and 0.007 respectively).
Conclusion: Though the knowledge of ANC was poor, overall satisfaction level was good. Programmes that
improve maternal knowledge about ANC should be emphasized in PHCs.

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SODEINDE,K. Olanrewaju,O. Oluwakemi,O. ABIODUN,O. . (2020). Knowledge, utilization and clients’ satisfaction with antenatal care services in Primary Health Care Centres, in Ikenne Local Government Area, Ogun State, Nigeria, 6 (), 171-171.

SODEINDE,K. Olanrewaju,O. Oluwakemi,O. ABIODUN,O. . "Knowledge, utilization and clients’ satisfaction with antenatal care services in Primary Health Care Centres, in Ikenne Local Government Area, Ogun State, Nigeria" 6, no (), (2020): 171-171.

SODEINDE,K. and Olanrewaju,O. and Oluwakemi,O. and ABIODUN,O. and . (2020). Knowledge, utilization and clients’ satisfaction with antenatal care services in Primary Health Care Centres, in Ikenne Local Government Area, Ogun State, Nigeria, 6 (), pp171-171.

SODEINDEK, OlanrewajuO, OluwakemiO, ABIODUNO, . Knowledge, utilization and clients’ satisfaction with antenatal care services in Primary Health Care Centres, in Ikenne Local Government Area, Ogun State, Nigeria. 2020, 6 ():171-171.

SODEINDE,Kolawole , Olanrewaju,Onigbogi , Oluwakemi,Odukoya , and ABIODUN,Olumide . "Knowledge, utilization and clients’ satisfaction with antenatal care services in Primary Health Care Centres, in Ikenne Local Government Area, Ogun State, Nigeria", 6 . (2020) : 171-171.

S.Kolawole O.Onigbogi O.Odukoya & A.Olumide , "Knowledge, utilization and clients’ satisfaction with antenatal care services in Primary Health Care Centres, in Ikenne Local Government Area, Ogun State, Nigeria" vol.6, no., pp. 171-171, 2020.

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