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The Role of Information Communication Technology in Quality Services Delivery at Babcock University Library, Ilishan-Remo, Nigeria

Authors: IKONNE Chinyere

Publication Type: Journal article

Journal: International Journal Of Innovation And Applied Studies

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Abstract

The aim of this paper was to discuss the key role of information communication technology in quality services delivery at Babcock University Library. Libraries have always been regarded as service oriented centers which, if they integrate the use of ICTs, could provide timely, relevant, reliable and current information. The effective use of the ICT willmake librarians more competent and this will, in turn, make their libraries more competitive in their strategic marketing plan. The paper, among other things, highlighted the user based components of ICT application and services that, when adequately put in place and effectively used, could afford Babcock University library a competitive advantage over other libraries. Finally, itconcluded by making some recommendationsto Babcock University library administrators on what could be done to create and maintain services that the customers will perceive as being more superior to those of their competitors.

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IKONNE,C. . (2014). The Role of Information Communication Technology in Quality Services Delivery at Babcock University Library, Ilishan-Remo, Nigeria, 6 (), 1079-1079.

IKONNE,C. . "The Role of Information Communication Technology in Quality Services Delivery at Babcock University Library, Ilishan-Remo, Nigeria" 6, no (), (2014): 1079-1079.

IKONNE,C. and . (2014). The Role of Information Communication Technology in Quality Services Delivery at Babcock University Library, Ilishan-Remo, Nigeria, 6 (), pp1079-1079.

IKONNEC, . The Role of Information Communication Technology in Quality Services Delivery at Babcock University Library, Ilishan-Remo, Nigeria. 2014, 6 ():1079-1079.

IKONNE,Chinyere , . "The Role of Information Communication Technology in Quality Services Delivery at Babcock University Library, Ilishan-Remo, Nigeria", 6 . (2014) : 1079-1079.

I.Chinyere , "The Role of Information Communication Technology in Quality Services Delivery at Babcock University Library, Ilishan-Remo, Nigeria" vol.6, no., pp. 1079-1079, 2014.

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