Bureaucratic Incentive Structures and Administrative Performance: A critical analysis of performance-based reward systems in Lagos State Public Service (2015 - 2024)
Authors: NWOGWUGWU Ngozi
Journal: Https://www.ajol.info/index.php/iijikm/article/view/192869
ISSN Number: 2787-035
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Abstract
The study critically examined the efficacy of performance-based reward systems in the Lagos State Ministry of Energy and Mineral Resources, using a mixed-methods approach underpinned by critical realist epistemology. It explored how formal and informal reward mechanisms shape bureaucratic behavior and influence administrative efficiency in a developing state context. Employing the Expectancy and Equity theories, the study provides a nuanced understanding of how performance incentives and recognition programs impact employee motivation, satisfaction, and productivity. The population of the study comprised 1000 employers. Quantitative data were collected from a sample of 363 employees, while qualitative insights were derived from 30 in-depth interviews and focus group discussions. Quantitative data analysis involved Structural Equation Modeling, while qualitative data were analyzed using thematic analysis with NVivo software. The findings revealed both successes and challenges, including effective recognition programs, inconsistent financial incentives, and limited access to professional development. The study concluded that enhanced transparency, equitable reward allocation, and inclusive growth opportunities are essential to fostering motivation and improving public service outcomes within the Ministry.
